We believe in looking after people who talk to us, book our tours and keep coming back. And I believe we do it rather than merely talking about it.
One of many key people in the company that do the hard work is Charlotte Laughlin, who works as a Customer Support consultant, looking after you after you have booked. In this podcast she talks about how the department works and some of the benefits of working for Explore!
Interview with Charlotte Laughlin, Explore Customer Support Consultant [2:34m]: Play Now | Play in Popup | Download
